Pilot Program Terms of Service

QMAK Pilot Family Program — Terms of Service Last updated: April 2026

1. Program Overview The QMAK Pilot Family Program (“Program”) is an invitation-only early access initiative operated by QMAK (“we,” “us,” “our”). Selected families (“Pilot Families,” “you”) receive access to QMAK’s platform, curriculum, and tools prior to general public release in exchange for usage, feedback, and participation.

2. Eligibility The Program is open to families with children aged 4–18. Acceptance is at QMAK’s sole discretion. Submitting an application does not guarantee acceptance.

3. What You Receive Accepted Pilot Families receive full access to the QMAK platform during the pilot period, including all curriculum libraries, content, and tools available at the time of enrollment. Access may also include features or content still under development.

4. What We Ask of You Pilot Families commit to:

  • Using the platform with their family for a minimum of 4–6 weeks
  • Providing honest feedback through surveys, written responses, or brief conversations when requested
  • Reporting any bugs, errors, or usability issues encountered
  • Treating pilot content as confidential and not redistributing it outside your household

5. Feedback & Intellectual Property Any feedback, suggestions, ideas, or bug reports you provide to QMAK may be used by us without restriction to improve the platform. You retain no intellectual property rights over feedback submitted. We will never use your personal information in marketing without your explicit written consent (see Testimonial Consent below).

6. Testimonials If you indicate willingness to provide a testimonial, we may contact you to request one. Any testimonial used in QMAK marketing materials will be shared with you for approval before publication. You may withdraw consent for testimonial use at any time by emailing support@qmak.com.

7. Affiliate Program If you indicate interest in the QMAK Affiliate Program, we may contact you separately with details. Participation in the Pilot Program does not automatically enroll you as an affiliate. The Affiliate Program has its own terms and conditions.

8. Early-Stage Product You acknowledge that QMAK is an early-stage product. Content, features, and functionality may change, be incomplete, or contain errors. We provide the platform “as is” during the pilot period without warranty of any kind.

9. Pricing & Access After the Pilot Pilot Families who complete the program in good faith will receive founding family pricing for any future QMAK membership — details of which will be communicated before the pilot period ends. QMAK reserves the right to set and modify pricing at its discretion.

10. Termination Either party may end participation in the Program at any time. QMAK may remove a Pilot Family from the Program if participation requirements are not met or if conduct is inconsistent with the spirit of the Program.

11. Governing Law These terms are governed by the laws of Australia. Any disputes will be resolved through good-faith discussion before formal proceedings.

12. Contact For questions about these terms, email support@qmak.com.

Privacy Policy

QMAK Pilot Family Program — Privacy Policy Last updated: April 2026

1. Who We Are QMAK (“we,” “us,” “our”) operates the website qmak.com and the QMAK Pilot Family Program. Our founder and data controller is Ian Mack, based in Davao City, Philippines. For privacy questions, contact support@qmak.com.

2. What We Collect When you apply to or participate in the Pilot Program, we may collect:

  • Your name, email address, phone number, and country
  • Information about your family: number of children, ages, education approach, and academic level descriptions
  • Your responses to application questions (motivations, current tools, challenges)
  • Social media profiles and following size (if voluntarily provided)
  • Your preferences regarding testimonials and affiliate interest
  • Feedback, survey responses, and bug reports submitted during the pilot
  • Basic usage data from your interaction with the QMAK platform

3. How We Use Your Information We use your information to:

  • Evaluate your application and select Pilot Families
  • Provide you with access to the QMAK platform and support
  • Communicate with you about the Program, your feedback, and next steps
  • Improve the QMAK platform based on aggregated feedback and usage patterns
  • Contact you about testimonial or affiliate opportunities (only if you indicated interest)

We will never sell your personal information to third parties.

4. Testimonials & Marketing If you consent to providing a testimonial, we may use your first name, general location (e.g., country or state), and your words in QMAK marketing materials. We will seek your approval before publishing any testimonial. You may withdraw consent at any time by emailing support@qmak.com.

We will never publicly share your children’s names, ages, or academic level information without your explicit written consent.

5. Data About Your Children Information about your children (ages, number, academic level) is collected solely to help us understand the families in our pilot group and tailor our support. This information is stored securely and is never shared publicly or with third parties. Academic level descriptions are used in aggregate only (e.g., “60% of pilot families described their children as above average”) and are never attributed to individual families.

6. Data Storage & Security Application data is stored in JotForm (our form provider) and our internal systems. We use reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention We retain your application data for the duration of the Pilot Program and for up to 12 months afterward for follow-up and evaluation. You may request deletion of your data at any time by emailing support@qmak.com.

8. Third-Party Services We use the following third-party services that may process your data:

  • JotForm (form collection and storage)
  • Email service provider (for program communications)
  • QMAK platform (WordPress / Ultimate Membership Pro)

We do not share your personal information with any other third parties.

9. Your Rights You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for testimonial use at any time
  • Opt out of any future communications

To exercise any of these rights, email support@qmak.com.

10. Cookies The QMAK website uses cookies for basic functionality and analytics. You can manage cookie preferences through your browser settings.

11. Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be communicated via email to active Pilot Families.

12. Contact For any privacy-related questions, email support@qmak.com.